Custom Software Development
Falkon Technology builds custom software solutions that solve problems and capitalize on opportunities, helping businesses of all sizes scale and drive efficiencies while also delivering a delightful user experience.
Software development takes your business to new heights. Some popular software systems being implemented today include cloud-based services, CRM systems, and document management systems.
Why Custom Software?
Improve Existing Processes
Every organization has business processes from sales and customer service, to finance and administrative work. Developing custom software can lead to significant cost and time savings, quicker turnaround times, and overall process improvement.
Bring New Ideas to Market
Innovation often comes by challenging the way things have always been done and trying something new. For startups especially, custom software can be designed in a way to scale up as your idea or business experiences growth and can help keep you efficient as new ideas and features emerge.
Centralize Data for Analysis
Data collected from day to day tasks, when combined with the right software, can be utilized by businesses to keep a record of the trends among their clients, which can help with marketing and deciding which new features to add that will enrich the customer experience.
How does it work?
Idea
It starts with a kernel of an idea. From software that is vital to running your business, to e-commerce sites, if you can dream it, we can build it.
Discovery
Before we write a single line of code, we collaboratively engage with all stakeholders and users to clearly define the current environment, pain points, and desired outcomes, applying our business acumen and technical expertise to jointly align on a clear path forward.
Develop
With the approved blueprint in hand, we roll up our sleeves and get to work. Our iterative approaches to design, development, and testing are fully transparent and highly collaborative, providing complete visibility to everything happening behind the curtain, because candidly, there’s no curtain.
Deploy
Once development concludes, our team tests internally and we let you test on your own, ensuring any possible bugs are found and squished before launch. We’ll make sure the launch runs smoothly to deliver the best possible experience for your users.
Maintain
When the dust settles post-project, we’re happy to help maintain your software or application to ensure everything continues to run smoothly. When you’re ready to add additional features or enhancements down the road, we’ll be here.
What does it look like?
Custom Software can come in any shape or size. This example involves a custom web-based portal with accompanying mobile app for LoadRight LLC, a transportation logistics company. This product helps truckload shippers more easily organize, plan, route, tender, and track their customer orders and loads to keep their customers in the know. The LoadRight software puts everything they need for each of these tasks in one place, giving end-to-end visibility, predictive insight, and ease of access to everyone involved.
Falkon worked directly with truckload shippers to ensure the software was suitable to their needs. We made sure to format all the information in a way that would be conducive to the way a carrier driver or forklift driver works (on a phone or tablet ) and ensured all information they input was automatically saved as they type, saving time.
Falkon eliminated the information silos by providing a single platform that would share information with as many people as desired. We included GPS tracking, traced to the vehicle, so customers have real-time visibility into their loads.
Drivers have their own mobile app within the LoadRight platform which allows the driver to digitally manage and provide end-to-end workflow visibility to the load in real-time, as well as send automated alert notifications on their status, eliminating the need for driver check calls. With eye-catching colors for load status, it is easy to see immediately what is in transit, delivered, or delayed – improving overall communication and visibility.
The Outcome: Customers using LoadRight have seen significant improvements in increasing their customer order fulfillment, time savings, reduced labor costs, highly improved visibility and on-time deliveries, and ultimately a better customer experience with each load delivered. The software has transformed simple order data into new levels of predictable and sustainable performance and profitability for the shippers, and total transparency to the whole sales channel.
Why Falkon?
Falkon has extensive experience building enterprise-grade mobile apps that are scalable, drive growth, and create market disruption. We recognize that business needs vary by partner and industry, which is why a “one size fits all” approach rarely works. Our custom development expertise and experience allows us to ensure the that the solution we build together addresses the complex and unique requirements of your business.
Our team is well-versed in standardized technology stacks and we offer end-to-end app development solutions and post development support. With Falkon, you’ll never be short on developer muscle.